Frequently Asked Questions

What do I need to do to prepare and be ready for my meeting/event?
What does CP Wireless provide?
How should the questions and answers be structured?
How does the CP Wireless system work?
How does the keypad operate?
Can participants change their answers?
When will I know the results of questions?
What’s the latest I can change questions?
I’m a do-it-yourself kind of person; is it better to rent or buy one of your systems?
How do I contact someone at CP Wireless?

What do I need to do to prepare and be ready for my meeting/event?

Even though CP Wireless handles the audience response details of your event, your role as the event organizer is still crucial. Here’s what you will need to provide in order to have the most effective, efficient interactive session possible:

• Meeting agenda with the order of presenters
• Each presenter’s questions and answers
• Background template for questions and graphs
• Indicate which answers are “correct” in multiple-choice situations
• Attendance roster, if used
• Team names and/or colors, if any
• Contact information [address and phone] of meeting facility
• Contact information [phone] for audio/visual service provider
• Accommodations for CP Wireless technician
• That’s it! We take care of everything else.

What does CP Wireless provide?

The following is a quick at-a-glance view of what we do:

• Program each presenter’s questions and answers.
• Align audience response sessions with the agenda.
• Insert templates to match presentation(s).
• Create a new template if needed.
• Assign point values to questions, if applicable.
• Assign keypads to attendees, if applicable.
• Create team files, if used.
• Insert on-screen countdown clock and select countdown music, if used.
• Test entire program for accuracy.
• Make all CP Wireless personnel travel and equipment shipping arrangements.
• Contact your audio-visual service provider.
• Ship equipment in advance to conference site.
• Arrive a day in advance of the event.
• Coordinate set-up with audio-visual service.
• Rehearsal with each presenter.
• Make final last-minute adjustments to program.
• Test system and keypads before the event.
• Distribute keypads to attendees.
• Run the audience response portion of the event.
• Add impromptu questions as needed.
• Collect keypads after the meeting.
• Provide printed reports and create spreadsheet of all collected data.
• Pack and ship all CP Wireless equipment after event.

How should the questions and answers be structured?

1. Questions may be asked at the beginning or end of your presentation. They also may be asked throughout the entire presentation.
2. The questions and possible answers will appear on the screen. Your presenter may read the question and possible answer choices aloud to the audience or paraphrase what is on the screen. Or the audience can be asked to read the question and possible answers. In lengthy programs you may want to use all of these different methods to some degree.
3. Questions may be multiple choice, yes or no, true or false. They may have specific correct answers or be a general survey. There may be as many as 10 multiple choices, however 3–5 is best. Using the numbers on the keypad (1 through 10) as the multiple-choice answer identifiers is preferred to letters. The letters A, B, C, D and E are available to use; however they are small and difficult to see in a dimly lit meeting room. If you have more than 5 answer choices, the numbers must be used. Different types of questions may be asked during the same presentation. Questions should be concise. Screen space is limited. Good-looking visuals contain as few words as possible.

How does the CP Wireless system work?

1. The keypad makes all participants an integral part of the meeting. It gives them the ability to interact with the entire group as well as the presenter.
2. Participants should leave the keypad on the table in front of them or on their chair upon leaving.
3. After being presented all the information and/or question, participants respond by pressing the corresponding button on their assigned keypad. Each keypad sends an independent signal to the computer. All the signals are gathered, sorted and compiled by the computer.
4. If keypads are assigned by an individual, information will be gathered by that individual.
5. During intervals in the presentation, there will be questions displayed on the screen. After each question and possible answer choices have been read, participants will be instructed to enter their answer. When using an audio countdown timer, the music will begin. Or, if a countdown timer is being used, the timer will start.
6. Participants will have so many seconds [you determine the amount of time] to enter the answer. All responses should be entered quickly before the music or timer stops. If the response is not entered before the music or timer stops, the computer will not receive the answer. Answers can be changed. Just press the button of the new selection and it will overwrite the previous answer. Remember: This must be done within the allotted time or it doesn’t count. There is no need to press the clear button unless the light on the keypad stays on for more than 15 seconds. If a participant doesn’t answer, it’s counted as a wrong answer.
7. The light on the keypad blinks to confirm a response. This indicates the computer has recorded the answer selection.
8. At the end of the program, the results will be known immediately. To close the program, the CP Wireless technician can display total team scores and/or top ranking keypads as you determine necessary.

How does the keypad operate?

After being presented all the information and/or questions, participants respond by pressing the corresponding button on their assigned keypad. Each keypad sends an independent signal to the computer. All the signals are gathered, sorted and compiled by the computer.

Can participants change their answers?

Participants will have so many seconds [you determine the amount of time] to enter the answer. All responses should be entered quickly before the music or timer stops. If the response is not entered before the music or timer stops, the computer will not receive the answer. Answers can be changed. Just press the button of the new selection and it will overwrite the previous answer. Remember: This must be done within the allotted time or it doesn’t count. There is no need to press the clear button unless the light on the keypad stays on for more than 15 seconds. If a participant doesn’t answer, it’s counted as a wrong answer.

When will I know the results of questions?

The light on the keypad blinks to confirm a response. This indicates the computer has recorded the answer selection.

What’s the latest I can change questions?

Adjustments to questions/answers or the order of presentation may be made on-site time permitting; however, a break in the meeting may be required if there are extensive changes.

I’m a do-it-yourself kind of person, is it better to rent or buy one of your systems?

That really depends on how much of a system you need as dictated by your average audience size, how often you think you’ll realistically use the system, and how much money you want to tie-up in your system. (It’s sort of like deciding to lease or buy a car.) If you are going to use the system frequently, keep it for several years, and can afford to buy, then purchase is probably the way to go. But if you’re not sure of the amount of usage and don’t want to tie-up your money in equipment that may sit on the shelf much of the time, renting the system as you need it makes more sense. Maybe the following rates will help you make up your mind.

How do I contact someone at CP Wireless?

Call toll-free [US & Canada]
1-800-218-1431

Telephone
949-248-1106

Fax
949-248-4385

Email
director@cpwireless.com

CP Wireless Audience Response, Inc.
2505 Anthem Village Drive, Suite E-510
Henderson, NV 89052 USA

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